Trace CRM
CRM for Interior Designers

40 "full home" enquiries.
Most had a kitchen budget.

Home owners compare studios for weeks before they sign. Trace CRM gives every enquiry from your Meta ads a designer, a site-visit date and a follow-up on every quotation, so no project goes cold, and tells Meta which enquiries became clients.

Under ₹50 a day · 2 users included · No setup fee

₹1,499/month, all-inLive in about 30 minutesAndroid & iPhone appCancel anytime, no lock-in
Real numbers, not rounded ones
1,086 paying customers, every month for the last 7 months

Because we build something real, and real businesses keep paying for it.

The problem

Does this sound familiar?

Design studios rarely lose projects because the ads were wrong. They lose them between the site visit and the signed quotation.

Enquiries go cold in WhatsApp

Enquiries from Meta ads and your website land on different phones and chats. By the time someone calls back, the client has already met other studios.

Quotation sent, then silence

The site visit went well and the quotation went out. Nobody called to ask what they thought, and the client signed with the studio that did.

Meta never learns from your wins

You sign a big project. Meta has no idea. It keeps finding people who send enquiries and disappear, because nobody told it who became a client.

Before vs after

What changes at your studio

Late-night enquiries, site measurements, quotations and discounts: what happens today, and with Trace.

Moment 1 of 6

"Full 3BHK interior, possession in March" at 10:40 pm

Before Trace

It sits in Meta's Leads Center until someone opens it the next afternoon. By then the client has booked a site visit with the studio that called at 9 am.

With Trace

It reaches a designer's phone in seconds, assigned automatically, and is first on their list in the morning. If nobody calls within the time you set, response alerts tell the designer, then you.

Moment 2 of 6

Measurements from Saturday's site visit

Before Trace

The kitchen is measured on site. The sizes stay in the designer's phone gallery, and on Monday the 3D team rings to ask for them again.

With Trace

Write the measurements and the brief on the client's record from the Trace app, on site. The whole studio sees them; nobody asks twice.

Moment 3 of 6

"Send the quotation, we're comparing three studios"

Before Trace

A ₹12 lakh quotation goes out as a PDF on WhatsApp. Nobody calls back, and the client signs with the studio that followed up.

With Trace

Move the client to "Quotation Sent" and set the follow-up for two days later. The reminder rings on the designer's phone until the outcome is logged.

Moment 4 of 6

"Rate thoda kam karo, 10% discount do"

Before Trace

The negotiation runs over three calls with two people. Nobody knows what price was offered last, and the client hears two different numbers.

With Trace

Every revised price, and what was agreed, goes on the client's timeline. Whoever takes the next call sees the last offer.

Moment 5 of 6

A ₹2 lakh kitchen and a ₹25 lakh villa in one list

Before Trace

Your senior designer spends Monday calling small modular-kitchen enquiries while a villa enquiry waits.

With Trace

Your Meta form answers, like scope, budget and city, become columns. Filter for the big projects and assign them to your senior designers.

Moment 6 of 6

Modular kitchen ad or full-home ad?

Before Trace

Ads Manager shows cost per lead. It cannot show that one ad brings clients who sign and the other brings people collecting quotes.

With Trace

Every client carries the campaign and ad they came from. Mark "Project Won" and Trace tells Meta, so your budget moves to the ad that signs projects.

Swipe to see all 6

Pipeline

A pipeline built for
how design projects close

Not just "New → Converted". Trace follows the real journey: enquiry, site visit, quotation, project won and handover.

New Enquiry
Called - Not Reached
Site Visit Booked
Site Visit Done
Quotation Sent
Project WonMeta is told
Delivered

Rename, add or remove stages to match how you work.

Lead Detail, Ananya Rao
AR

Ananya Rao

+91 98765 43210 · Meta Ads · 3 days ago

New Enquiry
Called - Not Reached
Site Visit Booked
Site Visit Done
Quotation SentCurrent
Project Won
Delivered

Latest note

“3BHK in Bandra West, full interior. Budget ₹18L. Site visit done Monday, wants modular kitchen and wardrobes. Quotation sent Thursday.”

Follow-up call Saturday, 11:00 AM, on the quotation

Features

Everything your studio needs

Built around how design projects are really won, not adapted from a generic sales CRM.

Design pipeline, your stages

Enquiry, site visit, quotation, project won, delivered. Add stages like Moodboard Approval or Execution, and sub-tags like Full Home, Kitchen or Office.

Meta Instant Forms, live

Every lead from your Meta form appears in Trace within seconds, with every answer they gave. No copying from Facebook, no lost leads.

Tell Meta who became a client

When a lead reaches Project Won, Trace sends that to Meta through its Conversions API. Your ads learn to find more clients like them.

Designer-only access

Each designer sees only the clients assigned to them; admins see every project. Everyone knows whose client it is.

Follow-up reminders

Every call-back becomes a task with a date and time, with a reminder on the phone. Overdue follow-ups get their own list, so none are forgotten.

Architects, walk-ins and referrals

Architect referrals, showroom walk-ins and your website form can land in the same pipeline as your Meta leads, through one secure link (Pabbly, Zapier or your website) we switch on for you on request.

Know which ad works

Campaign, ad set and ad on every enquiry. See whether full-home or kitchen ads bring clients who actually sign.

On site, on your phone

The Trace app for Android and iPhone. Designers write notes on the client's record during the site visit, not back at the studio.

WhatsApp and calling, when you want them

Connect WhatsApp Business API (Interakt, Wati, AiSensy, Gupshup or Meta Cloud API), or click-to-call with recordings (Exotel, Tata Smartflo, TeleCMI). Both are add-ons we switch on for your account.

How it works

From Meta ad to project won

From sign-up to your first lead in the pipeline, the same day.

01

Buy and log in

Pay monthly or for 6 months, by UPI or card, then create your login on the next screen.

02

Connect your Meta form

The setup wizard connects your Meta Instant Form in about 30 minutes. Stuck? Our team helps.

03

Designers follow up

Enquiries are assigned automatically. Site visits, quotations, notes and the next follow-up all live on the client's record.

04

Meta finds more clients

Mark a lead as Project Won and Trace tells Meta. Your ads learn who actually signs.

The maths

₹1,499 a month. Under ₹50 a day.

One signed project that would have gone to another studio pays for Trace for years. You are already paying Meta for these enquiries; Trace makes sure every quotation gets a follow-up.

  • 2 users included
  • Unlimited leads
  • No setup fee, no hidden charges
  • Or ₹8,094 for 6 months, save ₹900

Pricing

One plan. Everything your studio needs.

₹1,499 a month, or ₹8,094 for 6 months (save 10%), for 2 users and unlimited leads. Add teammates at ₹499 each.

MOST POPULAR
2 users includedUnlimited leads

Professional

₹1,499

/month

  • Lead pipeline, all status stages
  • Direct Meta lead capture
  • Configurable Meta CAPI events
  • Task assignment & call logs
  • Admin + Sales Rep roles
  • Android & iPhone app

Setup takes about 30 minutes. Our team helps if you get stuck.

SAVE 10%
2 users includedUnlimited leads

6-Month Plan

₹8,094

for 6 months · ₹1,349/mo

Save ₹900 vs paying monthly

  • Lead pipeline, all status stages
  • Direct Meta lead capture
  • Configurable Meta CAPI events
  • Task assignment & call logs
  • Admin + Sales Rep roles
  • Android & iPhone app

Setup takes about 30 minutes. Our team helps if you get stuck.

Custom limitsDedicated support

Enterprise

Custom

For multi-city studios and larger design firms.

  • Everything in Professional
  • Custom integrations
  • White-label setup
  • Multi-location support
  • Custom onboarding session
  • Priority & dedicated support
Contact us

Setup takes about 30 minutes. Our team helps if you get stuck.

Secure payment

Through Razorpay

UPI or card

All-in, no hidden charges

Cancel anytime

No lock-in, no contract

Real people

Help if you get stuck

Not ready to pay? Try it free for 14 days, no card needed.

Start 14-day free trial

FAQ

Questions owners ask before buying

Straight answers for interior designers.

Every quotation you send
deserves a follow-up.

Set up in about 30 minutes. Cancel anytime.

₹1,499/month · 2 users · Cancel anytime