Hair transplant patients compare clinics, prices and graft counts for weeks. Trace CRM gives every enquiry from your Meta ads a consultant, a follow-up date and a reminder until the procedure is booked, and tells Meta which enquiries became patients.
Under ₹50 a day · 2 users included · No setup fee
Because we build something real, and real businesses keep paying for it.
The problem
Hair transplant clinics rarely lose patients because the ads were wrong. They lose them between the consultation and the procedure date.
Your ads bring a steady stream of "how much for a transplant?" enquiries. A few are serious; most want a number. Without tracking, nobody knows which ones to call first.
The patient liked the treatment plan and said they would think about it. Nobody called back, and they booked with the clinic that did.
Meta counts form fills. It cannot tell a patient who booked surgery from someone who only wanted a price, so it keeps finding more price-checkers.
Before vs after
Six moments every hair clinic knows, and what happens with Trace.
Swipe to see all 6
The lead waits in Meta's Leads Center until the morning download. By noon the patient has sent the same photos to other clinics.
It reaches a consultant's phone in seconds, assigned automatically. Not called in time? The consultant is alerted, and you are if it is still waiting.
The plan goes out from the consultant's personal WhatsApp, and that is the last anyone hears. Nobody knows what price was quoted.
Log the graft count and the price quoted on the patient's record with a follow-up date. One filter shows every plan sent but not booked.
The front desk is busy, nobody calls to rebook, and the ad money spent on that patient is gone.
Move them to Missed Consultation and set a call-back for Monday. Trace reminds the front desk on their phone until the call is logged.
A different consultant calls with a different price, unaware of the first conversation. The patient feels like a stranger and books elsewhere.
Trace shows it as a repeat enquiry. Merge it into the first lead, so the same consultant picks up with the full history.
The form picked the wrong country code. The call fails, the lead gets marked fake, and a real patient is lost.
Trace spots a home mobile with the wrong code and corrects it to +91, so it dials first time.
Ads Manager shows a cost per lead for both, not which one brought patients who booked a procedure.
Every patient carries the campaign and ad they came from. Mark Procedure Scheduled and Trace tells Meta, so it finds more patients who book.
Pipeline
Not just "New → Converted". Trace follows the real journey: enquiry, consultation, treatment plan, procedure and post-op review.
Rename, add or remove stages to match how you work.
Arjun Mehta
+91 98765 43210 · Meta Ads · 3 days ago
Latest note
“Grade 3 hair loss. 2,500 grafts recommended. Budget ₹85,000. Treatment plan shared, asked about EMI.”
Features
Built around how hair restoration patients really decide, not adapted from a generic sales CRM.
Enquiry, consultation, treatment plan, procedure, post-op. Name the stages your way, and add sub-tags like FUE, FUT, PRP or Beard.
Every lead from your Meta form appears in Trace within seconds, with every answer they gave. No copying from Facebook, no lost leads.
When a patient reaches Procedure Scheduled, Trace sends that to Meta through its Conversions API. Your ads learn to find more patients like them.
Each consultant sees only the patients assigned to them. Admins see the whole clinic. Nobody browses patient lists they do not need.
Every call-back becomes a task with a date and time, with a reminder on the consultant's phone. Overdue follow-ups get their own list, so none are forgotten.
New enquiries go to the next consultant in turn, to whoever has the fewest open leads, or by form or source. Nobody waits to be picked.
A transplant enquiry and a PRP enquiry can cost the same and be worth very different amounts. Campaign, ad set and ad on every enquiry show which ads bring patients who book.
The Trace app for Android and iPhone. Consultants update a patient between consultations, not at the end of the day.
Connect WhatsApp Business API (Interakt, Wati, AiSensy, Gupshup or Meta Cloud API), or click-to-call with recordings (Exotel, Tata Smartflo, TeleCMI). Both are add-ons we switch on for your account.
How it works
From sign-up to your first lead in the pipeline, the same day.
Pay monthly or for 6 months, by UPI or card, then create your login on the next screen.
The setup wizard connects your Meta Instant Form in about 30 minutes. Stuck? Our team helps.
Enquiries are assigned automatically. Consultations, treatment plans, notes and the next follow-up all live on the patient's record.
Mark a patient as Procedure Scheduled and Trace tells Meta. Your ads learn who actually books.
The maths
₹1,499 a month. Under ₹50 a day.
One procedure that would have gone to another clinic pays for Trace for a long time. You are already paying Meta for these enquiries; Trace makes sure every consultation gets a follow-up.
Pricing
₹1,499 a month, or ₹8,094 for 6 months (save 10%), for 2 users and unlimited leads. Add teammates at ₹499 each.
Professional
₹1,499
/month
Setup takes about 30 minutes. Our team helps if you get stuck.
6-Month Plan
₹8,094
for 6 months · ₹1,349/mo
Save ₹900 vs paying monthly
Setup takes about 30 minutes. Our team helps if you get stuck.
Enterprise
Custom
For multi-location hair clinics and larger groups.
Setup takes about 30 minutes. Our team helps if you get stuck.
Secure payment
Through Razorpay
UPI or card
All-in, no hidden charges
Cancel anytime
No lock-in, no contract
Real people
Help if you get stuck
Not ready to pay? Try it free for 14 days, no card needed.
Start 14-day free trialFAQ
Straight answers for hair transplant clinics.
Set up in about 30 minutes. Cancel anytime.
₹1,499/month · 2 users · Cancel anytime
